Privacy Policy

Welcome to our site. Firstly, we would like to tell you that sharing your privacy online is an important issue for the users of our site. Especially when you are giving your address and contact information on a website for conducting buying products. This privacy policy discussed below governs our policy of how we respect our customers/ users and handle their private information. This policy applies to both our customers as well as our visitors to our website. So please, kindly read through our policy. 

Who are we?

We are IEB Pharma an online lifesaving medicine supplying service provider. We provide our customers the service of purchasing medicine products worldwide. We focused on providing safe and affordable lifesaving prescription drugs to thousands of customers globally.

Why we collect personal data

We collect some basic user information to validate our users and filter genuine customers. This helps in creating a better environment both for us and our customers and soothes the experience with our website.

What personal data do we collect? 

We collect some basic user information from our registered users such as their full names, addresses, phone number, email address, names of countries, and such. We need this data to ship customers’ parcels correctly. We also keep track of which of our products is purchased by our customers, how many times they enquired the price of any certain products, how many products they purchased from us, purchase date of the products, etc. We do not collect any data from visitors to the site. 

How do we use our user’s data?

We use our user’s data to customize our website to be must-friendly and easily accessible. We take the information as feedback to improve upon as well as check what sort of service our users seek and try to bring that service to them. At the time we may also send emails to our visitors and authorized customers about the promotions as well as purchase and selling opportunities they may make use of. If we need to inquire about anything from our users, we may also contact them through email or phone. 

What are the options for our visitors/ customers regarding sharing their personal information?

If for any reason our visitors and authorized customers wish to not share their personal information and wish to not receive promotional emails from us, they can contact us for support at [email protected] 

How we handle contact forms

When users fill up the contact forms on the site, we collect the data shown in the form and also the user’s IP address and browser user agent string to help spam detection.
We do keep information on submitted contact forms for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes. We do not give away or sell any information regardless of any reason.

Why do we use cookies to cache information?

We do indeed use cookies for a variety of reasons. This allows us to get information about the preferences of which services our visitors select within the website. This also helps in protecting our authorized customers as we can keep track of how long they are active on our website and in case some of our users forget to log out from our site we sign them out after being idle for 30 minutes.

How do we use registration information?

We also keep track of some registration information of our customers such as their IP addresses, ISPs, which browser they used to log in to our website, from which region they are accessing our website, and such.

How do we keep your data secure?

We emphasize the security of all our user’s personal information. All the employees at IEB Pharma are well aware of the terms and conditions as well as the privacy policy of our website. That being said your personal information is only accessible by only a few qualified employees who are given a password to gain access to the database, in which we store all your personal information. On top of that, we audit our security systems and processes regularly. Any sort of breach in the security is immediately handled and we have dedicated employees who continuously check for that. Sensitive information such as your phone number and addresses are also protected by encryption protocols just to give them an extra edge over other information. Your information is also partially hidden while showing in the review section. As of saying this, we do not guarantee or warrant that any sort of mishap will ever occur, but we highly doubt that will ever be the case after taking all these security measures.

What happens if the Privacy Policy Changes?

Our privacy and policy are not constant, and they may get changed at any time. Depending on the situation, we reserve the right to change it as per requirement without notifying any of our visitors and customers. We shall never be held accountable for such changes.

Who do we share your data with?

We do not share your data with anyone regardless of the reasons.

How long do we retain your data?

We retain your long as you a registered on our website. This is kept to keeping track of your purchases, and inquiries and also look for any suspicious work if any of your customers seek to do on our website. It needs to be said that we can access, edit, and delete your data at any time if we think necessary. That being said our users can always contact us at [email protected] if they have any confusion, question, or suggestion about us retaining your data.

Where we send your data

As stated above we keep all your personal information ourselves and do not send your data anywhere.

What third parties we do receive data from?

No third party can get your personal information.

Does the site make any automated decisions?

We manually check and take decisions. We have dedicated employees who are tasked with their jobs. No decision is taken automatically.

Visiting external Links

You may find links to various external websites from our website. We would like you to take note that upon clicking on one of these links, you are moving to another website and becoming a visitor of their website. Thus, become their liability and falls under their privacy and policy. Under no circumstances we will take responsibility for your experience with external sites.